FAQ

Q1: Do you have E-catalogue?

A1: Yes, you can send your inquiry to our email: info2@shtemax.cn, we will send it  to you ASAP.

Q2: What kind of products you have?
A2: More than 10 series including 1000+ different furniture hardware, such as hinges, drawer slides, handles, gas springs, sliding door rollers, kitchen fittings and etc.

Q3: What’s your MOQ?

A3: Different models have deffirent MOQ, please contact us for more detailed  information.

Q4: Could you send me your Prices list?

A4:Since we have 8 series products, it is very difficult to offer prices list  for all. You can check our E-catalogue first and then confirm which items you  prefer.

Q5: Why customer choose us?

A5. SHANGHAI KURE HARDWARE,14 year-old history, mainly are:   hinges, drawer slides, handles, gas springs, sliding door rollers, kitchen fittings and etc.We warmly welcome your small trial order for quality or market  test.

Q6: Are you exact manufacturer?

A6. We have many long-term cooperation factories.

Q7: Can you ship to my country?

A7. We can ship to all the countries around the world via Express,Sea,Air.

Q8: How much is the shipping charge to my country?

A8. The shipping charge depends on your located country and the weight of the package.

Q9: How long will it take for the shipping to my country?

A9. Usually, it depends on the shipping company and the length of the shipping line.

Q10: How can I track the whole shipping process?

A10. We will send you a BL tracking number, you can track the whole shipping  process on the website.

Q11: How to OEM?

A11. If you want OEM, please contact the sales department. We will get touch  with you as soon as possible as we could.

Q12: What's payment?

A12. T/T, Western Union, Paypal, Our company’s account.